Frequently asked questions
Why do we give our patients free cookies after dental visits?
When you get your cookie today, we hope you can say you've never been to a dental office like ours. We hope you can say that your experience with us was unique and the care you received by our team was special and exemplary. We hope you share your experience with your friends and family so our mission will continue to grow.
How much does my appointment cost?
At TFD, we always provide up-front estimates for appointments. Once you arrive and we assess your condition and needs, we’ll provide an estimate for your treatment.
How much will insurance help?
Each insurance policy is different, and it depends on the benefits you or your employer purchased when selecting your coverage. Bring your insurance information with you to your appointment, and we will verify your coverage and provide you an up-front estimate that details your insurance coverage and your out-of-pocket obligation.
Do you offer payment plans?
Yes. We accept Care Credit payment plans. Many of our guests find Care Credit payment plans to be very helpful, and the approval process is quick and simple. Please let us know if we can help get this set up for you.
Do you accept my insurance?
We are “in network” with most insurance providers.
Can we do treatment in phases?
Yes. We’ll coordinate your treatment plan to meet your dental, financial, scheduling, and comfort needs.
Are there any other options for payment?
When financial barriers interfere with your treatment needs, good communication between us and you can lead to solutions that allow you to get your treatment done in manageable amounts. Sometimes that means addressing only one tooth per appointment. Other times it means that appointments need to be spaced apart by longer time periods. Whatever meets your needs is what we want to do for you.
When dental treatment can’t wait, Care Credit payment plans are a great resource that allow you to get your dental care completed same-day without having to delay and worsen your conditions due to financial barriers. The application process is quick and simple, and our team is always glad to help you with it.
How long will the appointment take?
We typically reserve 90 minutes or more for new patients so that we can comprehensively assess your dental condition and coordinate your treatment plan. Your appointment will include:
- Discussing any concerns you may have
- Identifying your priorities and values
- Review of your medical history
- Taking necessary x-rays
- Examining your teeth, gums, TMJ, and mouth breathing
- Assessing your risk for future dental problems
- Taking pictures and discussing of your dental conditions and findings
- Follow-up scheduling
- Insurance benefit coordination
- Financial arrangements
- Discussion of any questions you may have
- Cleaning and polishing of the teeth (unless gum disease is present)
- Fluoride application
- Home care suggestions and information
Is it going to hurt?
We understand going to the dentist can be scary, so we work tirelessly to ensure your appointment is as comfortable as possible. Our goal is for every appointment to have zero discomfort. In fact, every day our guests tell us they are surprised by their experience with us, especially for the most demanding procedures such as tooth extraction. For appointments where complete comfort can only be achieved by sedation, we offer in-house sedation services to protect the quality of your experience while you are in our care. You will be in excellent, caring hands at all times when you are with us.
Do you offer sedation?
Absolutely! Our mission is to change your perspective of coming to the dentist. If you are hesitant to come to the dentist, sedation can change your whole experience!
How long will I have to be off work to recover?
Most appointments require no time off of work. If your appointment requires extended recovery time, we’ll advise you in advance and coordinate that before your procedure is scheduled.
Do you do same-day dentistry?
Yes. We want to be available when you need us most, and most of the time we can accomodate your needs the same day you call.
Can you knock me out?
Many people sleep through their appointments. We have been routinely using sedation dental appointments since 2007.
Do you see kids?
We have a family practice that sees people of all ages. However, because of Dr. Cox’s experience working in a children’s clinic before opening TFD, Dr. Cox is able to see thousands of children in our community. Providing excellent dental experiences for kids is where our mission of changing your perspective of dentistry begins.
Can I get an appointment today?
We can almost always arrange an appointment for you the same day you call. When you need same-day attention, it’s best to call before 9:00am so we can plan accordingly for you.
How will my teeth look after my treatment is completed?
Every service we provide is designed to look aesthetic and natural. We are here to give you a beautiful, confident smile!
Why do my gums bleed?
Gums typically bleed if germs, plaque, or tartar have accumulated around the teeth or their roots. When gums bleed, it’s a sign that you may have an infection such as gingivitis or periodontal disease. These infections lead to loosening of teeth and eventually tooth removal. If your gums bleed for any reason, please schedule an appointment with us so that we can discuss how to restore your gum health.
Why are my teeth so sensitive?
Tooth sensitivity is often caused by grinding of the teeth, exposure of the roots, whitening toothpastes, fractures in the teeth, cavities, or calcium deficiencies in the enamel. While sensitivity toothpastes can help some, toothpaste alone is often not adequate to correct the condition. Professional treatments and solutions are available to address your concerns.
Fabulous first visit. The office staff is abnormally helpful and friendly. This office clearly cares about their patients and makes visits as quick and easy as possible. My 5 year old gives them a big thumbs up.”
Taylor Williams from google